Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Millcreek of Pontotoc Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Millcreek of Pontotoc Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

Millcreek of Pontotoc values the relationships we have with other professionals, agencies, service providers, and community resources. For this reason, we accept referrals from these entities and put forth every effort to make sure potential patients are linked to and receive the most appropriate and effective care that will meet their needs.

If you wish to make a referral, you, as the professional, can contact us to inquire about the services offered at Millcreek of Pontotoc and learn about the admission process at our center.

Appropriate referrals to Millcreek of Pontotoc’s Psychiatric Residential Treatment include the following:

  • Be between the ages of 6 and 21
  • Possess a primary psychiatric diagnosis
  • Be enrolled in school or eligible for GED services
  • Must have a history of successful treatment in an outpatient setting
  • Must have a history of acute psychiatric services
  • Must have had a psychiatric evaluation with a recommendation for residential care completed within 60 days of admission to Millcreek of Pontotoc

For referrals to our Day Treatment Programs, potential patients must:

  • Be between the ages of 6 and 21
  • Be enrolled in school or eligible for GED services
  • Have a Special Education ruling
  • Have an IEP that recommends day treatment as the least restrictive environment for learning
  • Have a completed educable child application for the Department of Education

Once a referral is made, potential patients can be screened by our admission staff. If the needs of the youth requiring services care be appropriately cared for through one of the programs at Millcreek of Pontotoc, the process of admission can commence immediately.

Very happy with the treatment our son received at Millcreek of Pontotoc. It was hard feeling helpless in helping him but we knew it was the best thing for his health.

– Sam N.