Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Millcreek of Pontotoc Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Millcreek of Pontotoc Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Frequently Asked Questions

Millcreek of Pontotoc is a leading provider of mental and behavioral health treatment for children, teens, and young adults in northern Mississippi.

Q. What kind of treatment does Millcreek of Pontotoc provide?

We provide psychiatric residential treatment, day treatment, and outpatient therapy services.

Q. How long is the residential stay?

The length of stay is determined by each patient’s needs and how well they are doing in the program. Most of our patients stay an average of 6 months.

Q. Who can refer a child/adolescent to Millcreek of Pontotoc?

Referrals are made by family members, local mental health facilities, acute care facilities, service agencies and school districts.

Q. What belongings should my child bring?

  • Casual clothing for seven days
  • Shoes (a couple of pair)
  • Current medications

Q. What do we provide?

  • Washing powder/Laundry detergent
  • Personal care items
  • School supplies
  • Bedding

Q. Will I be able to visit my child?

Yes, unless directed otherwise by the physician.

Q. Will my child be able to come home any time during their stay?

Yes, each child has an allotted number of days to go home or on overnight outings.

Q. Will my child get an education while they are there?

Even though therapy services are the focus of a stay at Millcreek, Millcreek School provides educational programming for the patients while they are placed at Millcreek. With locations in Pontotoc, Batesville, Starkville, and Greenville, these four sites are licensed and accredited as special non-public schools by the Mississippi State Department of Education. An Individual Education Plan, and eligibility/screening services are available through Millcreek. Grades earned at Millcreek are added to the student’s cumulative folder and will count toward successful completion of their prescribed course of study once they return to public school. Each student is tested when they arrive and when they leave. Typically students increase their grade level scores during their stay at Millcreek.

The school program stresses the importance of the individual and the belief that each student must be recognized as unique. A specific course of instruction is prescribed in a stimulating environment and designed to develop the whole child to his or her fullest potential intellectually, socially, emotionally, and physically. A specialized curriculum, coordinated with the Mississippi State Department of Education, is intended to prepare students for return to a community setting. The goal of Millcreek School is to reintegrate students back to their public school setting or treat the child in the least restrictive setting.

Very happy with the treatment our son received at Millcreek of Pontotoc. It was hard feeling helpless in helping him but we knew it was the best thing for his health.

– Sam N.