Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Millcreek of Pontotoc Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Millcreek of Pontotoc Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


At Millcreek of Pontotoc, we know how difficult it can be to send your child off to a treatment program while understanding the financial options, and ultimately beginning the admission process. Let us guide you along every step of the process.

Our Admissions Process

At Millcreek of Pontotoc, we recognize how difficult it can be to make the decision to have your child or adolescent placed in treatment for behavioral or emotional concerns. We also understand how intimidating the process of admissions can be, which is why we strive to make it as smooth, easy, and streamlined as possible. In an effort to be as accommodating as we can, our highly trained and qualified staff is able to conduct psychosocial assessments over the phone or in person in order to allow for the admissions process to be a quick one.

We accept admission inquiry calls from parents and guardians, local mental health treatment centers, acute care treatment centers, and school districts. All patients are carefully screened for prospective admission in order to ensure that those who are admitted will fully benefit from the programming offered here at Millcreek of Pontotoc.

In order to make sure that all patients receive the most appropriate recommendations for which level of care they would most benefit from, we implement a very thorough screening process. In addition to the initial psychosocial assessment, prospective patients are evaluated through physical, educational, psychological, and psychiatric assessments. This thorough evaluation process allows us to gain a full understanding of each patient’s unique developmental, emotional, and educational needs, allowing us to determine what program can best address all of those concerns. Programming options include our therapeutic day school treatment program, our psychiatric residential treatment program, and our therapeutic group home program.

Admissions Criteria

Patients being referred to Millcreek of Pontotoc’s psychiatric residential treatment program must meet the following criteria:

  • Patients must be between the ages of 6 and 20.
  • Patients must have a primary psychiatric diagnosis.
  • Patients must be enrolled in school or be eligible for GED services.
  • Patients must have received previous acute psychiatric services and/or failed at prior outpatient services.
  • Patients must have an IQ of 60 or above.
  • Patients must have had a psychological or psychiatric evaluation with a follow-up recommendation for residential treatment within 60 days of approval for admission.

Patients being referred to Millcreek of Pontotoc’s therapeutic day school treatment programs must meet the following criteria:

  • Patients must be between the ages of 6 and 20.
  • Patients must be enrolled in school or be eligible for GED services.
  • Patients must have a Special Education ruling by their home schools.
  • Patients’ home school districts should have an individualized education plan (IEP) that has determined that day treatment is the least restrictive environment in which patients should receive treatment and make the initial referral.
  • Patients’ home school districts should send IEPs and eligibility and assessment team reports to Millcreek of Pontotoc.
  • Patients’ home school districts should complete educable child application for the Department of Education.

Very happy with the treatment our son received at Millcreek of Pontotoc. It was hard feeling helpless in helping him but we knew it was the best thing for his health.

– Sam N.