Frequently Asked Questions

Millcreek of Pontotoc is a leading provider of mental and behavioral health treatment for children, teens, and young adults in northern Mississippi.

Q. What kind of treatment does Millcreek of Pontotoc provide?

We provide psychiatric residential treatment, day treatment, and outpatient therapy services.

Q. How long is the residential stay?

The length of stay is determined by each patient’s needs and how well they are doing in the program. Most of our patients stay an average of 6 months.

Q. Who can refer a child/adolescent to Millcreek of Pontotoc?

Referrals are made by family members, local mental health facilities, acute care facilities, service agencies and school districts.

Q. What belongings should my child bring?

  • Casual clothing for seven days
  • Shoes (a couple of pair)
  • Current medications

Q. What do we provide?

  • Washing powder/Laundry detergent
  • Personal care items
  • School supplies
  • Bedding

Q. Will I be able to visit my child?

Yes, unless directed otherwise by the physician.

Q. Will my child be able to come home any time during their stay?

Yes, each child has an allotted number of days to go home or on overnight outings.

Q. Will my child get an education while they are there?

Even though therapy services are the focus of a stay at Millcreek, Millcreek School provides educational programming for the patients while they are placed at Millcreek. With locations in Pontotoc, Batesville, Starkville, and Greenville, these four sites are licensed and accredited as special non-public schools by the Mississippi State Department of Education. An Individual Education Plan, and eligibility/screening services are available through Millcreek. Grades earned at Millcreek are added to the student’s cumulative folder and will count toward successful completion of their prescribed course of study once they return to public school. Each student is tested when they arrive and when they leave. Typically students increase their grade level scores during their stay at Millcreek.

The school program stresses the importance of the individual and the belief that each student must be recognized as unique. A specific course of instruction is prescribed in a stimulating environment and designed to develop the whole child to his or her fullest potential intellectually, socially, emotionally, and physically. A specialized curriculum, coordinated with the Mississippi State Department of Education, is intended to prepare students for return to a community setting. The goal of Millcreek School is to reintegrate students back to their public school setting or treat the child in the least restrictive setting.

Very happy with the treatment our son received at Millcreek of Pontotoc. It was hard feeling helpless in helping him but we knew it was the best thing for his health.

– Sam N.